Post-Pandemic Hotel Industry Trends
Travel is on the rise. Destinations are reopening, and air traffic is increasing rapidly. The travel industry is ready to make a comeback, and perhaps the people most excited about the news are consumers themselves.
Approximately 89% of travelers have made travel plans for the next six months. However, customers still naturally worry about their safety. They want a very high level of sanitation facilities. They are concerned about the requirements of other guests and whether other passengers abide by the rules and regulations.
Covid-19 has changed the way of doing many things every day, from shopping and traveling on public transport to the need to wash our hands regularly. The Hotel Industry is no different. In a post-pandemic environment, The Hotel industry trends are bound to evolve.
How the hotels will operate and what will be important when it comes to attracting group and corporate business travel? What things will remain the same, and what changes will happen?
Covid-19 has made a significant change in the hotel industry which will affect almost every area of the same, from technology to food and beverage.
Technology and health and safety practices will be the most critical aspects as we figure out ways to stay open while keeping guests safe and healthy.
Whether for novelty or need, Hotels have adopted robots, drones, and other technologies to make the stay of people safer, more fun, and perhaps better for consumers. Safety is the top concern of today’s travelers, and the hotel industry seems ready to meet this requirement through new technology.
The technology that meets the needs of guests stimulates the development of creative start-ups. Hotels often provide in-depth details about their health policies while trying to attract attention when they implement new technologies that they believe will reassure guests. Let us consider some of the factors that have affected travel customers:
• UAV Disinfection:
UAVs are being mobilized in outdoor and confined spaces to disinfect various public areas. Airplanes, trains, and amusement areas are just some of the spaces where this flying technology is used.
• Digital Id:
Digital ID is a very easy-to-use feature. Use the iPhone’s built-in camera to scan your state ID or driver’s license. It will be immediately verified and stored securely in your iPhone’s wallet.
• Hotel Digital Keys in iPhone Wallet:
Apple is also building a hotel room key in the Wallet application. If you stay in an eligible hotel or resort, you will be able to bypass the hotel reception and mobile apps to get the room key. Just select the digital key through Apple Wallet. On the day of your arrival, your iPhone will automatically check in for you and create a digital room key in your wallet. All you need to do is verify your phone and you will enter your room in a few seconds.
• Air Ionization:
Poor air quality, ventilation, and purification can have many adverse effects on personal health, including decreased work performance and increased risk of infection. Airborne diseases and viruses. Hotels, indoor attractions, airlines, cruise ships, and even restaurants are installing new and improved indoor environmental purification systems that inject into the air to combine and neutralize harmful elements to produce air quality similar to that of high mountains. Essentially, these purification systems can decompose the cell structure of known viruses (such as coronaviruses) and neutralize the coronavirus.
• Harnessing Sunlight:
Ultraviolet (UV) technology has existed for billions of years, but only recently has it been used to disinfect pathogens in the tourism industry. UV treatment to kill pathogens has been used to protect the food supply chain of restaurants and is one of the steps in the extensive cleaning process of some hotel rooms and public spaces.
• Robot Deployment:
This is where it gets cool. Robots have long been a novelty in the hotel industry. They are now a necessity because robotics enables hotel employees to provide a high level of customer service while maintaining social distance from themselves and their guests. By automating the delivery of food and room supplies, hotel robots help hotels create a safe, efficient, and memorable experience for guests, while also providing critical logistical support for operators. Thanks to these futuristic technologies, it becomes more and more secure. Next time your customers board an airplane, let their kids play on the playground or snuggle between the sheets in a hotel room, they will have robots, drones, fabrics, non-contact applications, and technology to thank.
